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4 minute readNon-Cost Benefits of Third-Party Maintenance for Your EMC SAN

When business leaders make the decision to partner with a third-party maintenance provider for something like EMC SAN support, the primary consideration usually comes down to one word: money.

A third-party provider can help businesses of all sizes start saving money almost immediately, but it’s important to understand that this isn’t the ONLY reason why this might be the right decision for you. There are also a number of very compelling non-cost benefits of third-party maintenance for your EMC SAN that are more than worth exploring.

A Longer Hardware Life Cycle

Perhaps the most important non-cost benefit of third-party support comes down to the simple fact that the hardware life cycle of your EMC SAN can be extended, almost dramatically so.

The fact of the matter is that enterprises can’t necessarily upgrade or replace their hardware at a moment’s notice, which is why “making it last” as long as possible should always be a top priority. Not only can third-party support help lengthen the life cycle considerably, but because of those aforementioned cost savings your total cost of ownership will also decrease at the same time.

Lightning-Fast Service

Another one of the primary non-cost benefits of third-party maintenance for your EMC SAN comes down to the rapid support you can expect to receive. It’s no secret that third-party vendors have the ability to fix issues, solve problems and generally just maintain the status quo with your EMC SAN hardware much faster than an Original Equipment Manufacturer (OEM) can. Thanks to options like on-site spare kits, most third-party providers can get your equipment back on its proverbial feet in as little as fifteen minutes regardless of the problem you happen to encounter.

Third-Party Support is Unbiased Support

When dealing with an OEM for support, one of the major issues you’re dealing with is bias. Generally speaking, OEMs will only really provide support for the product they sold to you – nothing more, nothing less. With a third-party maintenance provider, on the other hand, it doesn’t matter WHERE your hardware originated from or WHO sold it to you – support is support end of story.

Customized Contracts

Another one of the major non-cost benefits of third-party maintenance for your EMC SAN comes down to the fact that you’re only actually going to be paying for exactly what you want and nothing more.

Third-party contracts are inherently flexible by their design, as let’s all be honest with one another – this is one of the major marketing tools these companies have to rely on in the first place. You can customize your support contracts to include everything from 24 hour a day, seen day a week support to next-business-day shipping on failed hardware and more depending on your needs.

Along these same lines is the idea that having multiple vendors working on EMC SAN environmental support can also make finding the perfect contract for your business a needless challenge.

Third-party maintenance, on the other hand, lets you simplify your paperwork and contracts, cut through all the noise and get you the support you need when you need it the most.

Now What?

Are you ready to reap the benefits of third-party maintenance? As the World’s #1 Reseller of Certified Pre-Owned Storage & Support, we can help craft the support solution you need. Feel free to reach out to one of our support specialists at 1.877.227.0828.

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Reid Smith-Vaniz

by Reid Smith-Vaniz

Reid is the founder and CEO of Reliant Technology and for 14 years has pursued his mission to remove the pain associated with maintaining IT infrastructure. Reid writes on common challenges related to maintaining, servicing, tracking, budgeting, and upgrading technology.

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About Reliant Technology

As Data Center and storage experts, Reliant Technology is available to provide consultations and solutions to your server backup needs. Our experienced engineers and IT specialists are ready to help you determine the best option for your Data Center. If you have a topic you would like to see discussed, or if you would like to submit an article for possible publication, please, get in touch with us.