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third party support

What is Third Party Maintenance?

When the original equipment manufacturer (OEM) gives you a hardware and maintenance support plan that doesn't fit your timeline or budget it can be a bit frustrating. Especially if they are pushing you to refresh your hardware, when your equipment seems to be running perfectly fine, it can feel like you have limited options. There has to be a better…

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7 Ways to Use TPM as Part of Your IT Strategy

Whether your business made $1000 dollars or $1 million last year, there are always improvements to be made. Strategic IT planning is one of the most important aspects of being an IT leader and can propel your business to success.  Using third-party maintenance (TPM) is a well-kept secret to the success of an IT strategy. But what makes a good…

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IT Support Secrets: What the OEM Doesn’t Want You to Know

How long is your data center hardware actually useful? Depending on who your support provider is, the answer may vary. If you have EMC or NetApp support through the OEM, they will likely tell you the answer is 3-5 years. But as IT budgets begin to shrink, you may be wondering if this is true, and if not, what else…

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Third Party Support Checklist: Picking a Vendor

In terms of the type of third party support that your business will come to depend on, picking the right vendor comes down to more than just dollars and cents. While it's true that price will always be a concern, most third party support contracts are already built in a way that allows you to save 40% to 70% off…

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The CIO’s Guide to the Used IT Hardware Market: Part 2

Welcome to Part 2 of the CIO’s guide to the used IT hardware market. In the first installment we talked about some key factors to take into account when considering certified pre-owned storage, server, and networking equipment. You can read it here if you’d like to catch up. Today, I’m going to take you through some options you have when…

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The CIO’s Guide to the Used IT Hardware Market: Part 2

Welcome to Part 2 of the CIO’s guide to the used IT hardware market. In the first installment we talked about some key factors to take into account when considering certified pre-owned storage, server, and networking equipment. You can read it here if you’d like to catch up. Today, I’m going to take you through some options you have when…

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Creating A New Product Cycle

Reliant Technology is attending EMC World 2014 this week. One of our goals is to learn; to learn about the future of storage, to learn about the problems storage admins and IT Directors are facing in their environments, as well as hear about proposed solutions and contribute to the conversation. It’s looking to be a good week.  Sometimes in the tech world,…

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