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third party maintenance

TPM vs. NetApp Support: 11 Things You Need to Know

When it comes to hiring a post-warranty service provider, you are typically given a few options, two of those being, third-party maintenance (TPM) and NetApp Support. Also known as an original equipment manufacturer (OEM) maintenance, NetApp Support is an in-house maintenance service.  Third-party maintenance (TPM) is a great alternative to NetApp maintenance. With better service, more customizable options, and a…

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What is Third Party Maintenance?

When the original equipment manufacturer (OEM) gives you a hardware and maintenance support plan that doesn't fit your timeline or budget it can be a bit frustrating. Especially if they are pushing you to refresh your hardware, when your equipment seems to be running perfectly fine, it can feel like you have limited options. There has to be a better…

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7 Ways to Use TPM as Part of Your IT Strategy

Whether your business made $1000 dollars or $1 million last year, there are always improvements to be made. Strategic IT planning is one of the most important aspects of being an IT leader and can propel your business to success.  Using third-party maintenance (TPM) is a well-kept secret to the success of an IT strategy. But what makes a good…

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3 Business Cases for Third Party Support

Innovation doesn't necessarily come cheap, but that doesn't mean that identifying options to maintain a peak level of IT operations while minimizing costs isn't a top priority for C-suite executives everywhere. Simply finding new ways to extend the life of critical capital investments can be a great way to generate valuable savings, which is why many organizations have begun the…

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IT Support Secrets: What the OEM Doesn’t Want You to Know

How long is your data center hardware actually useful? Depending on who your support provider is, the answer may vary. If you have EMC or NetApp support through the OEM, they will likely tell you the answer is 3-5 years. But as IT budgets begin to shrink, you may be wondering if this is true, and if not, what else…

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3 Things the OEM Doesn’t Want You to Know About Third-Party Maintenance

Switching off OEM support for your EMC or NetApp storage hardware can be a nerve-wracking process. This can become more difficult if you are used to working with the manufacturer of the equipment within your data center. Yet, switching to third-party maintenance doesn’t need to be a risky process, even if the OEM may make it seem that way. You…

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