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NetApp Support

TPM vs. NetApp Support: 11 Things You Need to Know

When it comes to hiring a post-warranty service provider, you are typically given a few options, two of those being, third-party maintenance (TPM) and NetApp Support. Also known as an original equipment manufacturer (OEM) maintenance, NetApp Support is an in-house maintenance service.  Third-party maintenance (TPM) is a great alternative to NetApp maintenance. With better service, more customizable options, and a…

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IT Support Secrets: What the OEM Doesn’t Want You to Know

How long is your data center hardware actually useful? Depending on who your support provider is, the answer may vary. If you have EMC or NetApp support through the OEM, they will likely tell you the answer is 3-5 years. But as IT budgets begin to shrink, you may be wondering if this is true, and if not, what else…

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Currently Under NetApp Support? Weigh Your Options!

Ever have your mind blown by the price of support on your NetApp system? The amounts they charge for comprehensive hardware and software support, branded as “SupportEdge,” can be honestly mind-boggling. And if you’re like most customers, you’ve wondered if what you’re getting for all that cash is really worth it. If you’re in a large production data center, you…

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Can You Afford to Forget About Data Center Hardware Support?

A data center is a complex operation by its very nature, so oftentimes the daily requirements of just keeping everything moving forward can mean that you begin to spend less and less time thinking about equally important topics like maintenance. However, data center hardware support and general maintenance is hugely important for one very specific reason: without it, you're running…

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4 Ways to Save Money with Third-Party Support

Regardless of the size of the business that you operate, finding new and efficient ways to control costs is likely a top priority. One of the ways to accomplish that goal of controlling costs within your IT budget is by using third-party support for the equipment within your data center. Third-party support provides multiple benefits for your organization - in…

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3 Things the OEM Doesn’t Want You to Know About Third-Party Maintenance

Switching off OEM support for your EMC or NetApp storage hardware can be a nerve-wracking process. This can become more difficult if you are used to working with the manufacturer of the equipment within your data center. Yet, switching to third-party maintenance doesn’t need to be a risky process, even if the OEM may make it seem that way. You…

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Must-Have Benefits from a Third-Party NetApp Maintenance Provider

Whether your organization is looking to find a more cost-effective maintenance solution or your NetApp filer system has become End-of-Life (EOL), third-party maintenance can be an option to help you support your NetApp infrastructure while saving up to 70%. However, not every third-party maintenance provider is the same, so we suggest making sure that any NetApp maintenance provider you consider…

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