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5 Common IT Support Mistakes (And How to Avoid Them)

Choosing who supports your storage, server, and networking equipment as well as how it's supported are some of the most important decisions you can make for your IT infrastructure. Far too often, we see a common trend of end users making decisions on the "who" and "how" that costs them time, money, and quality of service. Don't make the same…

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4 Support SLA Mistakes That Could be Hurting Your IT Budget

When it comes to managing an entire data center, monitoring the type of support you’re getting can sometimes fall through the cracks. So often, IT professionals must focus on fixing issues and innovating without breaking the budget, that some fail to realize IT support could be a larger hinderance. With the ability to take up two-thirds of any given IT…

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5 Tips to Save on Your IT Support Budget

Properly supporting all your storage, server, and networking equipment can be an around the clock endeavor. And depending on your industry, it can also be expensive. Think back to how much money you’re spending to maintain your data center. With the ability to consume up to two-thirds of an IT budget, having the right support that fits your environment is…

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Third-Party Support vs. OEM Maintenance: What You Need to Know

Every year, organizations charge IT professionals with increasing efficiency while cutting costs. And with the average IT budget only growing $2,000 in 2016, every penny counts. To cut costs, you must determine where the bulk of your funds are going. With the ability to consume up to two-thirds of your budget, support is a great place to start. Many companies…

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