Everybody has had experiences with both good companies and bad companies when you have bought something. When it comes to used storage hardware – such as storage upgrades for EMC or NetApp systems – these purchases you are making aren’t insignificant purchases.
These purchases are important to your business’s performance and usually come at a significant price point. So, you shouldn’t take the organization you choose to work with when purchasing used storage upgrades lightly. But how can you sort the good from the bad? Here are three common traits we have identified with great used storage hardware vendors.
1. Industry & Product Knowledge & Experience
The used storage hardware market is vast, and each organization you may speak with will bring a different expertise to the table. What you should look for in an organization you’re considering purchasing form is having extensive product knowledge and experience with those products.
So, say you’re looking for an upgrade for your VNX5300; you may call up a used storage vendor with a part number in hand and simply want a quote to purchase the equipment and move on. However, if the vendor just takes that part number and spits out a price, you may not actually be getting the most value.
If you find a vendor that truly understands the products and industry, they will be able to get to the root of the problem you’re experiencing and provide a better storage solution that will perform best in the long-run.
2. Agility & Ability to Respond Quickly
If you’re reaching out to a sales rep, more than likely, you’re not trying to be “sold” something; you are trying to fix a problem. So, if you are waiting weeks to get a quote back about getting some DS4243 disk shelves for your NetApp filer to help increase capacity, that lag time becomes an issue as you get closer and closer to filling up that storage system.
You want to be able to work with a used storage vendor that is quick to respond and has a fast turnaround time.
What is also important in their ability to respond quickly is by asking the right questions to get you the right solution. A great used storage vendor will give you multiple options to consider, rather than just the simple part number you may request.
This will give you a full picture of all the options available to you – so you can make the smartest decision around which storage upgrades will work for your specific requirements.
3. Provide Savings Without Sacrificing Product Integrity
A great used storage hardware vendor will give you cost savings on storage upgrades. What these savings will be may vary – sometimes anywhere from 30-80% off the prices from the OEM. But what you want to avoid is buying cheap and getting stuck with a bad product.
A good used storage hardware organization will have a documented process for how they test the products they sell to verify that they perform correctly and have a warranty to back up their testing process. You may be able to find savings on products from almost every used storage vendor, but finding savings that don’t sacrifice the integrity of the product will be harder to come by.
How Do I Find a Used Storage Vendor With All These Traits?
Finding a used storage vendor that has all these traits isn’t impossible. You will just need to ask the right questions to ensure that the organizations you speak to live up to these traits.
At Reliant Technology, we have the in-depth product knowledge from the world’s largest team devoted to used storage to make sure that you will get the best solution and upgrades for your storage hardware. We also provide quotes quickly so you can make better decisions faster. Also, most orders can be delivered overnight so you can implement your storage upgrades as soon as possible.
Reliant Technology provides significant savings on storage upgrades and support without sacrificing product integrity. We verify all our equipment through our rigorous 8-step testing process known as the “Rock-Solid Certification” process so that you won’t just save money, but will have a certified product to go along with those savings.
To learn more, give us a call today at 1.877.227.0828 to find out how Reliant Technology can provide you used storage upgrades and third-party support.