Third Party IT Maintenance Optimization: TPMO.

A proactive program to save 30% or more on hardware maintenance- across your entire organization.

Is IT Maintenance keeping you awake at night?

When maintenance is a mess, it can throw your IT organization into chaos. Maybe you know the feeling?

  • Are you worried your budget will be consumed by maintenance contracts?
  • Are you losing sleep knowing support is about to lapse?
  • Are your teams stressing over renewals?

With all of the demands of the business, it’s hard to stay on top of IT maintenance contracts. And with all the change, how can you ever deal with it all? 

Wouldn’t it be great to have all this chaos organized?

With our proactive TPM options we can save you money long before your critical equipment comes up for renewal.

  1. Proactive Savings - Stop worrying about renewals bills. With Reliant TPMO evaluate all of your server, storage and networking equipment for maintenance savings - 24 months out.
  2. Enterprise Wide Insight - Instead of reviewing a few assets as they roll off support, see dashboards, reports and plans that address all of your IT Infrastructure, well into the future.
  3. Multi-Vendor Automatic Coverage - Stop losing sleep wondering about support. With Reliant TPMO, you have an automated (and sleep easy) plan to shift from the OEM to Reliant TPM when support ends for each asset.

Optimizing These Brands

Third Party Maintenance Optimization (TPMO), by Reliant Technology gives you proactive options to support, save and extend the life of your IT infrastructure

 
From
To
Limited Budget
Extra Savings to Buy What Matters
Unknown Renewal Costs
24 Month Proactive Pricing
Last Minute Renewals
Automatic Pre-Scheduled Coverage
Ad-Hoc Approach
Enterprise-wide optimization
Spreadsheets
Maintenance Analysis with API Integration
Unfavorable Terms
Contracts matching the asset lifecycle
Forced Upgrades
Extend the life of assets 2-5 years

What is the TPMO Secret Sauce?

  1. People: IT maintenance and extend the life experts.
  2. Process: 5-step process to optimize maintenance
  3. Platform: TPMO platform to make it easy
  4. Product: Reliant Discovery, Third-Party Maintenance, parts and services

What's the Process?

We believe the path to great service begins with a proactive mindset. For this reason, we’ve designed several proactive processes that address the root cause of so many maintenance mishaps – bad data. These include: ID EOL, EOSL assets

  • Set Goals
    • Step one is learn what is important to you as an organization. Are you moving to the cloud? Are you trying to coordinate IT lifecycle planning? Are you looking to save money? Our goal setting session shares over 33 common IT maintenance and IT life cycle goals to ensure alignment to what is important you.
  • Perform Discovery
    • This phase consists of identifying your team, technology and tools you use to currently manage your IT assets and corresponding maintenance contracts. Both physical and virtual discovery of IT assets, as well as integrations with ServiceNow and other ITSM, ITAM, DCIM and common spreadsheets are available.
  • Analyze your Assets
    • Using the power of our TPMO platform, we take a comprehensive look at your server, storage and network infrastructure, and work with your team to create an analysis of your assets, that overlays with the IT asset lifecycle.
      • ID EOL, EOSL assets
      • Flag assets ideal for Savings
      • Group assets by locations, end of support date
      • Group assets by date and location
      • Create an asset timeline for each and every asset
  • Optimize Maintenance Contracts
    • During this phase we’ll decide which options make the most sense, and activate coverage and upgrades that match with your goals and objectives.
    • Co-terminate support to align with moves, migrations and asset life
    • Shift non-strategic assets to Reliant Third Party Support
    • Cancel support for out of service assets
    • Provide parts to extend the life, performance and capacity of server, storage and network infrastructure.
  • Repeat the Process
    • Things change. As your partner we will set up a monthly quarterly or semi-annual cadence to update your maintenance plan. We’ll update the discovery information.
Process Graphic
Save Money

Proactive Savings

Stop worrying about renewals bills. With Reliant TPMO evaluate all of your server, storage and networking equipment for maintenance savings - 24 months out.  

Save Money

Enterprise-Wide Insight

Instead of reviewing a few assets as they roll off support, see dashboards, reports and plans that address all of your IT Infrastructure. 

Save Money

Multi-Vendor Coverage

Stop losing sleep wondering about support. With Reliant TPMO, you have an automated (and sleep easy) plan to shift to Reliant TPMO when OEM support ends.

We’ve tailored our products and services to deliver the flexibility you need

Products and services to solve your problems

We understand that every customer will be at a different stage of their maintenance journey. Some only need support for a collection of servers, storage, or network devices. Others require a full suite of services and software to reach their goals.

Discover

Maintenance Discovery

Explore your assets and systems to triage the best options for savings.

Discover

Maintenance Analytics

A single source of truth to stay on top of maintenance and renewals.

Service

Ethical Parts as a Service

What you need, when you want it, in the way that you want it, keeping everyone happy.

Maintenance

Third-Party Maintenance

More reliable, faster response and 50% cheaper than the OEM.

Owlytica

Third Party IT Maintenance Optimization Software (Owlytica)

A fully-integrated platform to help you manage the whole system.

Expert

Maintenance and 
Hardware Services

Whatever you need, we have an expert on hand to help you out. 

Team Work Makes the Dream Work

Our People

Customer-centricity is the hallmark of our approach. At Reliant, we only employ individuals who are passionate about customer experience, show initiative, have a “can-do” attitude, and want to work together as one team. Whether it’s our full-time employees, team of independent contractors, or vetted vendor partners, we value people who value you. 

IT Tech

Data center support engineers and technicians

IT Consultant

Maintenance consultants and sales professionals

Asset Management

IT and hardware asset management professionals

Business Professional

Business consulting, and procurement professionals

How do we get started?

  1. Schedule a consultation by filling in the form below
  2. Talk through your goals and environment
  3. Start the process, and stop worrying about maintenance
  4. Book at consultation

Why use an IT Maintenance Optimization Platform?

We’re going to teach you how to significantly lower the cost of data center maintenance so you can reallocate the funds to use elsewhere. Then we’ll explain how you can become a more proactive and resourceful business leader by building a repeatable money-saving process.

ITMO