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White Papers

Third Party Support and Maintenance vs OEM Maintenance

In any enterprise, the reality is that any complex IT hardware within a data center, such as storage, servers, and networking devices, will fail. Such failures can damage customer relationships and company reputations, which could impact stability and revenue operations in the long term. IT leaders should be thinking about these risk factors long before such failures occur, and how to best address them.
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Maximize Investment in Technology through a Partnership with a Third-Party Maintenance Provider

Third-party maintenance contracts offer customers an average of 60 percent savings off of OEM support list prices. However, depending on the equipment type, location and product density, Gartner has seen that range of savings with third-party maintenance contracts at 50 percent off OEM list up to 95 percent off OEM list (Gartner, 2018).
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