Learn the key terms that could affect your data center
Improve the management of your product lifecycle with this simple guide.
Reliant Technology

When Dell EMC, NetApp, HP, IBM, Cisco, Brocade, or any OEM announces that a piece of hardware will reach End of Life (EOL) or End of Service Life (EOSL), it can be difficult to understand what these milestones mean for your storage environment.

Not only do you have to understand what each term means, but you also have to figure out the next steps for your EOL hardware. And after all that, you must keep up with future EOL and EOSL dates for your other equipment. So, what exactly is the difference between End of Life and End of Service Life?

End of Life (EOL)

EOL or “End of Life”, means that the OEM has decided that a specific product has reached the end of its “useful lifespan”. This is when they usually recommend doing a hardware refresh to the latest generation of their hardware.

During this time, the OEM will no longer be selling or marketing the hardware in question. There are still extended OEM hardware maintenance options at this point in your equipment’s lifecycle, but this stage is a good time to evaluate your support needs.

End of Service Life (EOSL)

EOSL or “End of Service Life”, indicates that all support, including both primary and extended, will no longer be offered by the OEM. There are certain instances when you may still be able to obtain maintenance from them, but this will come at a premium cost. Now that your equipment is EOSL, if you want to keep it you will have to consider a third party vendor for all your maintenance needs.

Extend the Life of Your EOL and EOSL Hardware

End users have several options when it comes to extending the life of an EOL storage system. The first involves purchasing extended support from the OEM, which usually comes in six-month increments for a total period of two years. But just because the OEM still offers support doesn’t mean it’s right for your IT budget and environment. Implementing third-party support may be more ideal. This is largely thanks to the ability to receive the same or better support services at a fraction of OEM maintenance prices. When using third-party support from a vendor like Reliant Technology, end users can enjoy customizable SLAs, coterminous contacts, and more.

Is Your Hardware Going EOL or EOSL?

Knowing the differences between End of Life and End of Service Life will help you make informed decisions about your storage environment.

Not sure when your storage system is reaching a product lifecycle milestone? Find all the major OEM EOL and EOSL updates in one place with our free EOL Tracker.

Reach out to one of our dedicated Reliant Storage Specialists to find the right solution for your needs.

Get the best possible solution the first time you inquire. We will help you to make a difference within your organization.
Reliant Technology