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4 minute readGaining Executive Support for Your Disaster Recovery Project

Does your current disaster recovery system fall short of your enterprise needs? Do you need to invest in significant system upgrades but are unsure about how to convince your boss?

Prepare ahead and use these 6 ways to gain support for your next DR project.

  1. Talk to upper management about DR as an insurance policy. Businesses buy key-man insurance, property, casualty, error and omissions, and shipping insurance. There is insurance for everything! Although your company may have disaster insurance, only a disaster recovery system can help you get your data back and retain customers during a disaster.
  2. Obtain leasing numbers and discuss a payment, not a price, for your DR solution. If your CEO sees a bill for DR infrastructure for $500,000, the idea might be instantly rejected. However, if the CEO sees a payment for $13,000 per month, he or she might be open to listening. To make things even simpler, break it down even further to a weekly or daily cost. For example, $13,000 x 12 months / 365 Days = $427.39 a day. Do you think it’s worth $427 a day to protect your SAP environment?
  3. Quantify the risk associated with a DR event. If you lose one or more of your critical applications, it could have a severe impact on the bottom line. More importantly, your business could lose customers, reputation, and trust. When you can quantify the number of customers that will be impacted by a disaster, ask the CEO how that could impact your reputation. Upper management will understand the full picture of risk. Find out what downtime could cost your enterprise.
  4. Discuss the loss of customer and employee trust. Although we mentioned impacted customers in the section above, the key element is to determine the number of internal and external users that would be affected. If you lose a critical app that supports customers, you might lose their business, but if you lose an app that internal employees rely on, you could lose internal trust, and trust is the foundation for effective Organizational Health.
  5. Determine which applications could directly impact sales. Sales is the lifeblood of an organization. If your website, CRM, email, or financials go down, sales will take a hit. Even if you get your apps back up the next day, you could face months of disgruntled behavior from sales. The last thing you need is the sales team to question updates to your key software packages for months or years to come because of a day’s worth of outage. Is that worth $427 a day?
  6. Determine which applications could directly impact your company reputation. Your reputation is built over time and it only takes a moment to seriously damage it. If you have public facing applications that people could talk about though social media, you want to avoid downtime with these applications. It only takes one prominent blogger to pick up on your troubles and cause a firestorm. Reputation is hard to quantify, consider this simple pair of questions. How would this hurt our reputation? What would be the short and long term impact?

Building the ideal DR infrastructure takes time, energy and guts, but it’s worth talking about the risks in business terms with upper management to help them fully understand why it’s important.

Photo Credit: NASA Goddard Space Flight Center, Flickr. CC Licensed.

Interested in a disaster recovery solution for your storage environment? Talk to a dedicated Reliant Storage Specialist today to build a disaster recovery system that fits your enterprise needs and your budget.

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Reid Smith-Vaniz

by Reid Smith-Vaniz

Reid is the founder and CEO of Reliant Technology and for 14 years has pursued his mission to remove the pain associated with maintaining IT infrastructure. Reid writes on common challenges related to maintaining, servicing, tracking, budgeting, and upgrading technology.

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About Reliant Technology

As Data Center and storage experts, Reliant Technology is available to provide consultations and solutions to your server backup needs. Our experienced engineers and IT specialists are ready to help you determine the best option for your Data Center. If you have a topic you would like to see discussed, or if you would like to submit an article for possible publication, please, get in touch with us.