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4 minute readSix Professional Services for Your Data Center

What Professional Services Do I Need For a Data Center?

It’s not enough to build your data center, you need to keep it running well, which means you might need the help of Managed Service Providers, Application Service Providers, or Third Party Maintenance Providers.

Data Center Essentials

Data center maintenance is essential for keeping your entire IT operation running smoothly. Once the data center is built, you must keep the facility and equipment maintained. Proper maintenance maximizes systems performance and reliability, and minimizes downtime. Successfully operating a Data Center, however, requires an orchestra of skill sets and managing it can become an expensive affair, if not done properly.

That’s where professional services come into play. You should do what you do best and outsource the rest. Here are six types of services related to the implementation, maintenance, operation, and enhancement of the Data Center.

Six professional services you need for your data center

1. Managed Services

Managed Service Providers (MSPs) offer technical support for one or more lines of products. They may be specialists in a specific type of hardware or software or work across a spectrum of different technologies. In data centers, support services address challenges with the servers, storage, software, networking equipment, or associated processes needed to manage a data center’s physical assets. These services can also include equipment installation and configuration.


2. Technical Consulting

Consulting and integration services providers have expertise and knowledge to help companies make clever decisions regarding systems integrations. Technical consulting services offer guidance on the application of technology which might include:

Choosing or outlining new technology needs
Designing or redesigning current technology strategies
Migrating the current technology to a new environment
Integrating new technology into the already existing landscape

Specific examples of technical consulting services for a data center might include:

Selecting a new location for the data center
Consolidation, virtualization, and automation
Redesigning and reconfiguring the data center for cloud computing
Completing storage arrays
Adding offsite storage services into the current network


3. Application Services

Application Service Providers (ASPs) typically offer software-based services such as Web and email hosting. ASPs can also include services that help companies develop, integrate, or manage their network’s applications.


4. Technical Training

Technical training services offer skills, labs, and specialty programs that teach hardware, software, or data center management processes. Topics usually include uninterruptible power supply (UPS) and cooling systems, measuring availability, temperature, humidity, airflow, and other similar infrastructure requirements.


5. OEM Maintenance

Original Equipment Manufacturer (OEM) maintenance from vendors such as Dell EMC, HPE, Cisco, and IBM are the traditional default for support in most data centers. At the end of the warranty, cata center managers are offered the option of buying an extended service level agreement (SLA). After approximately 6-9 years, OEMs usually submit an End of Service Life notice announcing that they will no longer provide support, which generally forces a hardware refresh.


6. Third Party Maintenance

Third Party Maintenance Providers offer the same level, or better, service terms as OEM maintenance, at about half the cost. Where OEM’s have product-specific contracts, Third Party Maintenance providers have the flexibility to lump multiple manufacturers, asset classes, and families into one contract. One of the more beneficial aspects of switching from your OEM to a Third Party Maintenance provider is the provider’s ability to increase the lifespan and usage time for equipment nearing End of Life (EOL) or End of Service Life (EOSL). EOL and EOSL are the terms the OEM sets to compel the purchase of newer equipment.

There are many options for outsourcing all or some of your data center’s operations. From storage and security to data backups and disaster recovery to service and support of your IT assets, engaging professional services can save a lot of time, money, and alleviate risk.

Use Third Party Maintenance To Your Advantage

Now is the time to review what services will best serve your data center needs, and contact Reliant Technology to provide Third Party Maintenance. You’ll save time and money, 50% or more, compared to OEMs.

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Reid Smith-Vaniz

by Reid Smith-Vaniz

Reid is the founder and CEO of Reliant Technology and for 14 years has pursued his mission to remove the pain associated with maintaining IT infrastructure. Reid writes on common challenges related to maintaining, servicing, tracking, budgeting, and upgrading technology.

Reliant Technology Cares

Reliant Technology Cares

When you have Reliant Technology support your data center, you help us support SERV International and provide thousands of meals for starving children.

About Reliant Technology

As Data Center and storage experts, Reliant Technology is available to provide consultations and solutions to your server backup needs. Our experienced engineers and IT specialists are ready to help you determine the best option for your Data Center. If you have a topic you would like to see discussed, or if you would like to submit an article for possible publication, please, get in touch with us.

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