Third Party Maintenance Blog

ServiceNow Asset Management to save a fortune on IT Asset Tracking

If you use ServiceNow or ServiceNow's HAM (Hardware Asset Management) for asset management or IT asset tracking we can help you export an excel spreadsheet to help you use this data to save money. Today, we are sharing a plan about increasing the ROI of your ServiceNow deployment by using it to manage your IT maintenance contracts. As you may…

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Gartner Third Party Maintenance Report: 2021 Update

Gartner is a leading research and advisory company, commissioned to deeply and thoroughly explore segments of the technology market. This is a summary of their findings in analyzing the Third Party Maintenance market with reference to data centers, storage, servers and technology in general. 2021 Update: What has changed in the last year and how does it affect data center maintenance…

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Your Guide to Third Party Maintenance Providers for Data Center Hardware

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM warranty contracts. We have expertise in implementing data center strategies and management techniques that reduce costs, but we also integrate best-practice as we go, providing a proactive approach to server maintenance and maximizing uptime of critical systems.Find out…

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5 Common IT Contract, Maintenance and Renewal Mistakes & How to Prevent Them

Don't get stuck reacting to problems: get ahead of them. Put processes in place to head off problems in advance, before they manifest. We can help. When you think about IT contracts, maintenance agreements and support renewals what comes to mind?  Happiness?  Bliss?  Order? Hardly... Most procurement professionals cite that they don’t know when their maintenance agreements are up for…

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What Do I Do When My Data Center Support Is Ending?

First of all: don't panic! We have a fantastic guide about how you can shop around for excellent support options that won't break the bank. When was the last time you were caught off guard because your server, network or storage system support was coming due?  Who did you buy this equipment from?  How long will it take to activate…

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What is Third Party Maintenance?

When the original equipment manufacturer (OEM) gives you a hardware and maintenance support plan that doesn't fit your timeline or budget it can be a bit frustrating. Especially if they are pushing you to refresh your hardware, when your equipment seems to be running perfectly fine, it can feel like you have limited options. There has to be a better…

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7 Ways to Use TPM as Part of Your IT Strategy

Whether your business made $1000 dollars or $1 million last year, there are always improvements to be made. Strategic IT planning is one of the most important aspects of being an IT leader and can propel your business to success.  Using third-party maintenance (TPM) is a well-kept secret to the success of an IT strategy. But what makes a good…

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Data Center Third-Party Maintenance: 3 Metrics to Know When It’s Right For You

When you have multiple data centers, and hundreds or thousands of assets, when is the right time to choose a third-party maintenance option? You may have heard of data center third-party maintenance, and how it helps companies save 50% or more on server, storage, and network support costs. But the real question isn’t what you know about TPM, it’s when…

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5 Pain Points of OEM Support (and how to solve them!)

Do you have support challenges that the OEM doesn’t solve? Third-party maintenance can provide better options for your data center environment, with solutions that work on your terms, timeline, and budget. Discover below how third-party maintenance can solve the Biggest Pain Points of OEM support: 1. High Support Costs Has the OEM cost to maintain your server, storage, or networking…

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New Gartner Report Explains Benefits of Third-Party Maintenance

According to a report recently published by Gartner, third party maintenance providers can provide the best solutions when it comes to combining cost savings with optimum results. This report also marks the key points allowing companies using services from third-party maintenance providers to save enough money and resources to spend on other related activities within the company. The risk of…

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3 Business Cases for Using Third-Party Maintenance

Identifying options to maintain a peak level of IT operations while minimizing costs is a top priority for C-suite executives everywhere. Implementing programs to extend the life of hardware investments is a proven way to generate savings. That’s why many organizations have begun to move away from OEM contracts and have embraced the benefits of TPM maintenance. There are many…

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Data Center Downtime is Expensive: 3 Ways Third-Party Support Can Help

Running a business in today’s world means taking a more technological approach. As the "brains" of the operation, data centers allow you to do just that. Your data center plays a major role in day-to-day business operations for employees and clients alike. But relying heavily on your data center also has its downsides...unplanned downtime incidents can really cost you. According…

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3 Ways Third Party Support Can Help with Innovation

Being a part of the IT industry means adapting and finding new and better ways to meet business objectives. Everywhere you look, there are new technologies emerging and quickly changing the way we manage, store, and protect our data. However, budget ranks as a top concern when it comes to staying ahead of the technology curve. Many are left wondering…

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What to Do When OEM Support is Up

For many organizations, support for your IT equipment eventually ends for two key reasons. For starters, moving support away from a legacy system allows an Original Equipment Manufacturer (OEM) to look towards the future. They can devote resources to innovation, bringing bigger and better products to market moving forward. Many OEMs prefer that customers only keep hardware for three to…

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IT Support Secrets: What the OEM Doesn’t Want You to Know

How long is your data center hardware actually useful? Depending on who your support provider is, the answer may vary. If you have EMC or NetApp support through the OEM, they will likely tell you the answer is 3-5 years. But as IT budgets begin to shrink, you may be wondering if this is true, and if not, what else…

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3 Terms to Know When Purchasing Third Party Support

Making a decision on who provides support for your storage, server, and networking equipment is an important part of data center maintenance. Many vendors talk a good game when it comes to maintenance and support services, but can they cut it as your support provider? In order to answer this question, you must understand each facet of third party support…

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Third Party Support Checklist: Picking a Vendor

In terms of the type of third party support that your business will come to depend on, picking the right vendor comes down to more than just dollars and cents. While it's true that price will always be a concern, most third party support contracts are already built in a way that allows you to save 40% to 70% off…

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5 Must Haves For NetApp Third Party Support Providers

Who provides support for your NetApp storage hardware is one of the biggest decisions you can make for your data center. If your NetApp filer is approaching End of Availability (EOA) or End of Support  (EOS) like the FAS2000 series, now is as great a time as any to consider third party NetApp support. But where do you start? With…

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Non-Cost Benefits of Third-Party Maintenance for Your EMC SAN

When business leaders make the decision to partner with a third-party maintenance provider for something like EMC SAN support, the primary consideration usually comes down to one word: money. A third-party provider can help businesses of all sizes start saving money almost immediately, but it's important to understand that this isn't the ONLY reason why this might be the right…

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How to Extend the Life of Your Network: More Options Than Just The OEM

Managing your multi-generational network can be tricky. Like most, your network probably includes current and previous generation equipment. Things can get even more confusing if Cisco has declared some of your network End of Life. The End of Life announcement may come at a time when that particular equipment is working fine, leaving you wondering about your options. The OEM…

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3 Common Misconceptions About Third-Party Support

When purchasing maintenance and support for your IT infrastructure, there are many options that differ based on your needs. Depending on industry and size of the company, support services can consume up to two-thirds of any given IT budget. With that in mind, organizations want the most cost-effective support solution, without sacrificing quality of service. Third-Party Support has the ability to provide…

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Third-Party Support vs. OEM Maintenance: What You Need to Know

Every year, organizations charge IT professionals with increasing efficiency while cutting costs. And with the average IT budget only growing $2,000 in 2016, every penny counts. To cut costs, you must determine where the bulk of your funds are going. With the ability to consume up to two-thirds of your budget, support is a great place to start. Many companies…

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The High Price of Data Center Downtime: How Third-Party Support Can Help Save Your Business

One of the biggest costs of doing business in today's modern, technological environment is also, one of the most avoidable. If the data center that your business depends on daily goes down for any reason, that unplanned event has a dollar value attached to every minute that goes by before a solution is reached. By understanding the high price of data…

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3 Ways You May Be Overspending on Your Third-Party Maintenance Budget

One of the reasons that companies consider third-party maintenance for their data center hardware is that it can be more cost-effective than support from the OEM. While third-party maintenance can reduce the portion of your budget allocated for recurring maintenance charges, it is also important to remember to check that the ongoing support still fits your organization’s needs. In order…

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Third-Party Maintenance: What You Need to Know

Making the decision to move towards third-party IT maintenance brings with it a wide range of benefits that can't be ignored. For starters, it's a terrific way to begin saving your business money almost immediately without giving up any of the quality or reliability that your team is known for. It's also a great way to organize your expenses in…

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3 Things the OEM Doesn’t Want You to Know About Third-Party Maintenance

Switching off OEM support for your EMC or NetApp storage hardware can be a nerve-wracking process. This can become more difficult if you are used to working with the manufacturer of the equipment within your data center. Yet, switching to third-party maintenance doesn’t need to be a risky process, even if the OEM may make it seem that way. You…

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3 Things the OEM Doesn’t Want You to Know About Third-Party Maintenance

Switching off OEM support for your EMC or NetApp storage hardware can be a nerve-wracking process. This can become more difficult if you are used to working with the manufacturer of the equipment within your data center. Yet, switching to third-party maintenance doesn’t need to be a risky process, even if the OEM may make it seem that way. You…

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Does End-of-Life Really Mean The End for Your Storage Infrastructure?

Manufacturers will deem a generation of product End-of-Life (EOL) after a period of about 3 years or so, but that doesn’t necessarily mean that you have to feel pressured into upgrading to the latest technology. You don’t have to spend the immense amount of money on brand new equipment just because your manufacturer says “you have to.” In reality, you…

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Continue Upgrading Your Storage Environment Without Busting the IT Budget

No matter which manufacturer you have in your storage environment, there are multiple options when it comes to providing upgrades and solutions for your infrastructure. You are not limited to the 3-year manufacturer upgrade cycle that can easily bust your IT budget. Today, we are hoping to present alternative solutions for your storage environment that can help extend how far…

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Must-Have Benefits from a Third-Party NetApp Maintenance Provider

Whether your organization is looking to find a more cost-effective maintenance solution or your NetApp filer system has become End-of-Life (EOL), third-party maintenance can be an option to help you support your NetApp infrastructure while saving up to 70%. However, not every third-party maintenance provider is the same, so we suggest making sure that any NetApp maintenance provider you consider…

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3 Things Your VAR Is Not Telling You

By Kyle Christopher Do you know the difference between your traditional VAR and a reseller that truly adds value? A reseller that truly adds value is usually able to find options that your traditional VAR may be able to find. Your traditional VAR is usually compensated by the manufacturer to sell that manufacturer’s equipment. The cost of selling for the…

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Is Third-Party Maintenance the Right Choice for Your EMC SAN?

You’ve most likely heard that working with an alternative EMC SAN support provider can help you save up to 40% on your hardware maintenance costs. You might even be aware that third-party maintenance options could free up budget funds for important innovation projects. But do you know that there are benefits of working with a third-party EMC maintenance provider that…

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