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Gartner Third Party Maintenance Report: 2021 Update

Gartner is a leading research and advisory company, commissioned to deeply and thoroughly explore segments of the technology market. This is a…

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Service Express: Third Party Maintenance Provider Overview

Service Express is a TPM pure-play company that works in a variety of sectors, including but not limited to financing, education, healthcare, technology,…

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Park Place Technologies: Third Party Maintenance Provider Overview

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM…

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Your Guide to Third Party Maintenance Providers for Data Center Hardware

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM…

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5 Tips For Maintaining an Efficient Data Center

Data centers have evolved significantly in the last few years, becoming the central hub for almost all technologies. Whether we are talking…

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What You Should Know Before Building A Data Center

The modern data center looks very different from those built-out ten years ago. The IT industry has been changing at an exponential…

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EOL vs. EOSL: What’s the Difference?

Are you finding it challenging to understand what these milestones mean and how they affect our storage environment? When Dell EMC, NetApp,…

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Raw Capacity vs Usable Capacity

Wondering how much space you have remaining on your storage infrastructure? There is a big difference between raw capacity and usable capacity…

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EOL, EOSL, EOS, EOA – Why They Matter

Understanding how EOL, EOSL, EOS, and EOA affect our Data Center assets’ lifecycle will help us make the right decisions about how…

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5 Tips to Control EMC Support Costs Before Your Renewal

Have you ever been caught off guard by a support renewal? Ever miss a critical system or storage array in your asset…

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5 Common IT Contract, Maintenance and Renewal Mistakes & How to Prevent Them

Don’t get stuck reacting to problems: get ahead of them. Put processes in place to head off problems in advance, before they…

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Make Your Migration to the Cloud Easier

Your cloud migration needn’t be stressful We address the common risks and benefits to make sure your transition goes smoothly. Talk to…

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What Do I Do When My Data Center Support Is Ending?

First of all: don’t panic! We have a fantastic guide about how you can shop around for excellent support options that won’t…

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Understanding RAID Groups: Breaking Down RAID Performance

The acronym RAID stands for “Redundant Array of Independent Disks”. Typically, RAID is used for storing the same data in multiple places…

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15 EMC VNX Terms You Need to Know

We’ve put together a list of the 9 most common EMC VNX terms we hear, and define each of them. Our hope is that this will get everyone level-set on the terminology and help to educate and empower….

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Handling Storage Management Overload

Learn how to handle increasing data storage management requirements in this article….

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Hardware Refresh vs. Upgrade: Which is Best For You?

Hardware refresh or upgrade? Which one is right for your data center? Learn the difference between a refresh and upgrade & how to decide between them….

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What End-of-Support (EOS) Means for Your NetApp Hardware

Various OEMs use different acronyms to signify that support will be ending on a product. Learn what End of Support means for your NetApp hardware….

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Why You Should Consider an IT Infrastructure Audit

Are you getting the most out of your IT infrastructure? Conducting an infrastructure audit can uncover savings, lapses in support coverage, and more….

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EMC VNX2 and Hot Sparing : What You Need to Know

The next generation of EMC VNX arrays changed the way hot spares work. Learn more about hot sparing and EMC VNX2 storage arrays….

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How-To Series: How to Replace a Failed EMC Drive

Don’t fall prey to data center downtime due to a faulted drive in your array. Here’s how you replace a failed drive in your EMC storage array….

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How to Improve the Uptime of Data Center Systems

Data center Uptime is the guaranteed availability a data center can offer annually. Being able to offer uptime is one of the…

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Time Savers for IT Admins and Managers: 8 Tips

IT managers and admins typically have a list of laid out tasks that should be accomplished each week. Unfortunately, these tasks are…

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IT Budgeting: 7 Tips When Your Budget Falls Apart

IT budgeting occurs when a company specifically allocates money to specific IT programs within the company. This budget should list funding for…

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Owlytica Launch

What if you could manage all of your IT asset maintenance in one platform? Now you can. With Owlytica, you can see…

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TPM vs. NetApp Support: 11 Things You Need to Know

When it comes to hiring a post-warranty service provider, you are typically given a few options, two of those being, third-party maintenance…

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The Best Metric For Measuring Storage Performance

What is the best overall metric for measuring the performance of a storage array? Is it IOPS, throughput, or something else entirely?…

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What is Third Party Maintenance?

When the original equipment manufacturer (OEM) gives you a hardware and maintenance support plan that doesn’t fit your timeline or budget it…

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7 Ways to Use TPM as Part of Your IT Strategy

Whether your business made $1000 dollars or $1 million last year, there are always improvements to be made. Strategic IT planning is…

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What’s The Difference?: EOL, EOSL, EOS, EOA

Learn the key terms that could affect your data center Improve the management of your product lifecycle with this simple guide. When…

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IT Budget Checklist: Data Center Hardware & Support

Do you like creating an IT budget?  Or do you hate it? Have you ever left off a critical component, system or…

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5 Pain Points of OEM Support (and how to solve them!)

Do you have support challenges that the OEM doesn’t solve? Third-party maintenance can provide better options for your data center environment, with…

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Reliant Q4 Data Center Insights & Pricing

Have you ever had a problem and just could not find the right solution? At Reliant, we hear this all the time….

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How easy should it be to open a Reliant support ticket?

(super easy – that’s a no-brainer!) It’s never fun to open a support ticket, but when you have to, Reliant wants to…

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Hybrid Maintenance Plans Add Value to Your Legacy Systems and Extend the Life of Your Data Center Investment

Supporting legacy systems is not always considered to be a particularly important component of IT operations. That is because older systems are ignored and new infrastructure is used to support your applications and ser-vices. Even so, your legacy systems can be a great way to maximize your budget as they can meet the vital requirements of your data center. If you want to maximize the return on your hardware investment, find a data center hardware support plan that will not only prioritize your maintenance strategies but also focus on your legacy systems….

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New Gartner Report Explains Benefits of Third-Party Maintenance

According to a report recently published by Gartner, third party maintenance providers can provide the best solutions when it comes to combining cost savings with optimum results. Read one to learn the top five benefits of considering third-party maintenance providers and hybrid support strategies for your data center….

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7 Hacks that Help IT Pros Save Time

No one has any time, here’s how you can get back 100+ hours….

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5 Things You Should Ask a Vendor When Contemplating a Data Center Hardware Maintenance Agreement

1. How Do You Define Data Center Hardware Maintenance?

One of the biggest problems with defining maintenance is that many vendors have different definitions. It can become confusing when you’re presented with a myriad of offerings all purporting to offer data center hardware maintenance services….

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Tactics to Control Your Maintenance Spend and Fund Other Initiatives

Maintenance is the foundation of risk mitigation in the technical business world. It would be very risky to implement any technology without an effective method to handle equipment failure. Any failure can impact the operational stability of a system. Most businesses expect systems to be operational with minimal downtime….

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What’s The Difference?: EOL, EOSL, EOA, EOS

Storage vendors use terms such as EOL, EOSL, EOA, and EOS to describe the points in a product’s lifecycle. Find out what each of these terms means and what they mean for your storage environment….

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What's The Difference?: EOL, EOSL, EOA, EOS

Storage vendors use terms such as EOL, EOSL, EOA, and EOS to describe the points in a product’s lifecycle. Find out what each of these terms means and what they mean for your storage environment….

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EOL vs EoSL: What's the Difference?

EMC uses End of Life and End of Service Life to indicate a milestone in a product lifecycle. Find out what these terms mean for your EMC hardware….

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The Real Cost of Reactive Upgrades

No matter how much effort is put into planning, there is always something that threatens the ability to focus on delivery. People, technology, time, and money are threatened on every front, which has an impact on both strategy and results. Project delays and vendor product schedules collectively work against a plan. Nothing is entirely predictable, and everything must be accommodated….

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7 Mistakes Savvy CIO’s Don’t Make When Negotiating with the OEM

By paying attention to the details, and managing the process, you have the opportunity to recognize significant rewards. Just as any project, this one takes time, focus and attention. A savvy IT Leader will not allow these mistakes to jeopardize the maintenance negotiations….

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What's the deal with cDOT?

Is converting to cDOT the right move for the NetApp equipment in your data center? If the performance of your current gear is stable and hasn’t resulted in many support calls, then it’s probably best to stay with 7-Mode for the time being….

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Tips for Building Your Own Private Cloud

Identifying options to maintain a peak level of IT operations while minimizing costs is a top priority for C-suite executives everywhere. Implementing programs to extend the life of hardware investments is a proven way to generate savings….

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3 Business Cases for Using Third-Party Maintenance

Identifying options to maintain a peak level of IT operations while minimizing costs is a top priority for C-suite executives everywhere. Implementing programs to extend the life of hardware investments is a proven way to generate savings….

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5 Ways to Upgrade Your ITAM Software

Efficiently running a data center in 2019 is no small feat. One way to get ahead of any surprises in your data center is to use top of the line ITAM software to monitor all of your IT assets….

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Data Center Downtime is Expensive: 3 Ways Third-Party Support Can Help

Data center downtime has the potential to cost you thousands of dollars. Learn how third-party maintenance can help you minimize unplanned downtime….

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