A data center is a complex operation by its very nature, so oftentimes the daily requirements of just keeping everything moving forward can mean that you begin to spend less and less time thinking about equally important topics like maintenance.
However, data center hardware support and general maintenance is hugely important for one very specific reason: without it, you’re running the risk of downtime, poor performance, and more. All of these issues can lead to a dramatic halt in your business’ ability to run properly (or even at all), costing you a huge amount of money in the process.
Server, Storage, and Networking Support
Many people think of data center storage hardware, particularly a server, as a passive component. Once the files have found their place on a piece of storage equipment, they are essentially just “there” – the same way that you might put a book on a shelf and then forget about it.
In reality, storage hardware is some of the most active hardware that a data center holds. A lack of the appropriate support and upkeep can lead to degradation, causing it to take longer to perform certain tasks and it can even lead to a dramatic drop in throughput that is just as bad (if not worse) than general downtime.
Networking hardware is another key area of data center hardware support that you can’t afford to ignore any longer. A piece of networking equipment that isn’t running properly is running slowly. If your network slows to a crawl, it will take your general productivity level (and your ability to make money as a business) right along with it.
How to Fix the Issue
If you find that you’ve been forgetting about data center hardware support more and more, there are a few key steps that you can take to correct this issue moving forward. There are many maintenance procedures that need to be performed on a regular basis and, as such, should be incorporated into your daily or weekly routine.
Always make a list of all hardware support and maintenance priorities and assign certain tasks to the right individuals to make sure that the job gets done properly.
Finally, you should never be afraid to outsource some or all of your hardware support functions to a third-party support provider.
Doing so isn’t giving up a certain degree of control like many people believe it to be – it allows you to leverage the power of experienced professionals to your advantage, keeping things moving smoothly while freeing up in-house resources to keep your business moving forward. You get to remain productive and your data center hardware gets to remain functional – everybody wins.
How Reliant Can Help
Reliant Technology can maintain and extend the life of your storage hardware, servers, networking gear, SAN switches, directors, tape libraries, and more. We offer 5 levels of support so you can choose any SLA for your equipment from any manufacturer. With coterminous agreements, global coverage, and a domestic-based help desk, Reliant Technology provides you with flexibility, streamlined operations, and savings of 30-70% of the OEM prices.