Reliant Technology

Data Center and Hardware Maintenance
Handling Data Storage Issues

Handling Data Storage Issues

Big Data requires, based on the name alone, large scale, and often complex, storage and organization. IT Leaders face an uphill battle managing their data storage systems. The systems themselves are evolving into large and more complex systems, which requires greater knowledge on the part of the IT Leaders. In addition, more responsibilities are being laid on IT Directors, often…

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How to Avoid Data Center Migration Mistakes

How to Avoid Data Center Migration Mistakes and Reap the Full Benefits

During migration, it is perfectly natural that your business might experience some temporary downtime. This downtime, however, may beprolonged due to technical glitches which, in turn, could affect customer service and potentially cost thousands of dollars. Avoid such incidents by handling the transition phase by phase, and creating a roll-back plan using automated tools. Moving information from one point to…

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Moving Data to the Cloud

Major Considerations of Moving Data to the Cloud

Are you considering moving your data center to the cloud? As an IT professional, you’re concerned with the efficiency of data computation and storage.If you’re considering moving your data center to the cloud, you need to weigh the costs and benefits of doing so. Furthermore, as with all things IT-related, you need to prepare yourself for the risks associated with…

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Security Risks in Cloud Computing

Cloud computing allows you to store and access data over the internet rather than on a company’s computer hard drive or physical network storage arrays. This is especially helpful if you’re in a business that constantly needs to access and update information. If so, your company falls in the category of needing storage that grows/shrinks daily meaning your storage space…

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What is a Hardware Installation Service and Why Do You Need It?

Unfortunately, implementing an enterprise-scale infrastructure solution is not as simple as buying some hardware and plugging it in. It’s a multi-stage process that requires a considerable amount of research, planning, and expertise to successfully install a hardware system and have it functioning well.  When you add potential challenges to the mix, such as human resources, time, split focus, and budgetary…

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ServiceNow Asset Management to save a fortune on IT Asset Tracking

If you use ServiceNow or ServiceNow's HAM (Hardware Asset Management) for asset management or IT asset tracking we can help you export an excel spreadsheet to help you use this data to save money. Today, we are sharing a plan about increasing the ROI of your ServiceNow deployment by using it to manage your IT maintenance contracts. As you may…

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Gartner Third Party Maintenance Report: 2021 Update

Gartner is a leading research and advisory company, commissioned to deeply and thoroughly explore segments of the technology market. This is a summary of their findings in analyzing the Third Party Maintenance market with reference to data centers, storage, servers and technology in general. 2021 Update: What has changed in the last year and how does it affect data center maintenance…

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Service Express: Third Party Maintenance Provider Overview

Service Express is a TPM pure-play company that works in a variety of sectors, including but not limited to financing, education, healthcare, technology, and government. They currently mainly provide onsite data center support for storage, server, and network equipment. Working alongside individual IT teams, they can assist in controlling overhead costs and optimizing infrastructure strategies. With headquarters in Grand Rapids, Michigan, Service…

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How Much Does Third Party Maintenance Cost?

Why Cost-conscious Businesses Turn to Third Party Maintenance   It’s unavoidable that the costs of support for your server, storage, and network equipment start to spiral. Large-scale hardware refreshes are beyond the scope of many businesses’ budgets, or if not, unnecessary if you can keep all functionality without having to buy new equipment every few years. That could be the…

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Park Place Technologies: Third Party Maintenance Provider Overview

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM warranty contracts. We have expertise in implementing data center strategies and management techniques that reduce costs, but we also integrate best-practice as we go, providing a proactive approach to server maintenance and maximizing the uptime of critical systems.…

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Your Guide to Third Party Maintenance Providers for Data Center Hardware

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM warranty contracts. We have expertise in implementing data center strategies and management techniques that reduce costs, but we also integrate best-practice as we go, providing a proactive approach to server maintenance and maximizing uptime of critical systems.Find out…

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5 Tips For Maintaining an Efficient Data Center

Data centers have evolved significantly in the last few years, becoming the central hub for almost all technologies. Whether we are talking about content delivery, business support, or data distribution, the data center is crucial for today's business to succeed. We can achieve an effective data center operation through a balanced investment in the facility and the housed equipment. DATA…

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What You Should Know Before Building A Data Center

The modern data center looks very different from those built-out ten years ago. The IT industry has been changing at an exponential pace. According to one of Intel's founders, Gordon More, the computing power is set to double every few years. Even though this fast pace has slowed down a bit in the past ten years, processing power still duplicates…

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EOL vs. EOSL: What’s the Difference?

Are you finding it challenging to understand what these milestones mean and how they affect our storage environment? When Dell EMC, NetApp, HP, IBM, Cisco, Brocade, or any OEM announces that a piece of hardware will reach End of Life (EOL) or End of Service Life (EOSL), it means we’ll need to decide what our next steps for EOL hardware…

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Raw Capacity vs Usable Capacity

Wondering how much space you have remaining on your storage infrastructure? There is a big difference between raw capacity and usable capacity but we’re going to clear it up by unpacking what these terms mean, and how they are used.  Let’s start with the purchase of thirty (30) new 2TB drives for our storage array. 30 x 2TB = 60TB…

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EOL, EOSL, EOS, EOA – Why They Matter

Understanding how EOL, EOSL, EOS, and EOA affect our Data Center assets’ lifecycle will help us make the right decisions about how best to support them. Each acronym stands for a crucial statistic about our assets, and we’ll be unpacking what they mean for an IT budget.  PRODUCT LIFECYCLE All IT products go through a four-phase lifecycle:  Introduction Growth Maturity…

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5 Tips to Control EMC Support Costs Before Your Renewal

Have you ever been caught off guard by a support renewal? Ever miss a critical system or storage array in your asset list?  We need accurate records. Especially when it comes to managing our EMC support renewals. When we can’t rely on our data, we can’t make proactive decisions to negotiate better pricing and we risk our reputation when we…

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5 Common IT Contract, Maintenance and Renewal Mistakes & How to Prevent Them

Don't get stuck reacting to problems: get ahead of them. Put processes in place to head off problems in advance, before they manifest. We can help. When you think about IT contracts, maintenance agreements and support renewals what comes to mind?  Happiness?  Bliss?  Order? Hardly... Most procurement professionals cite that they don’t know when their maintenance agreements are up for…

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Make Your Migration to the Cloud Easier

Your cloud migration needn't be stressful We address the common risks and benefits to make sure your transition goes smoothly. Talk to us about how we can oversee your transition today. Migrating from on-premises IT solutions to the cloud is a daunting task in itself. Add on the responsibility of maintaining your existing legacy IT infrastructure at the same time…

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What Do I Do When My Data Center Support Is Ending?

First of all: don't panic! We have a fantastic guide about how you can shop around for excellent support options that won't break the bank. When was the last time you were caught off guard because your server, network or storage system support was coming due?  Who did you buy this equipment from?  How long will it take to activate…

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Understanding RAID Groups: Breaking Down RAID Performance

The acronym RAID stands for “Redundant Array of Independent Disks”. Typically, RAID is used for storing the same data in multiple places or on various hard drives. The purpose of RAID is to store high levels of data but to maintain as good of a performance as possible. Essentially, you increase storage reliability by arranging drives in groups and then…

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15 EMC VNX Terms You Need to Know

Make sure you're up-to-date on the latest lingo. Our guide contains all the EMC VNX terms to make sure you become the expert in your organization. What is Dell EMC VNX? Dell EMC VNX is a family of enterprise-grade unified file and block storage systems. The Dell EMC VNX family of storage systems combines data storage scalability and flexibility with…

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Handling Storage Management Overload

Place all of your support contracts in one location. Centralize your storage and maintenance, you can leave everything up to our expert engineers, and save money in the process. With increasing work and fewer resources, handling data growth can become more challenging. As demands for new business application services soar along with storage requirements, IT organizations hustle to meet growing…

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Hardware Refresh vs. Upgrade: Which is Best For You?

Set your data center up for success. Find out which is the best option for your company, and speak with a data center expert at Reliant Technology. If you are using any form of data storage from OEMs such as EMC, NetApp, Cisco, or Brocade, they will more than likely tell you that you need to refresh your hardware every…

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EMC Powerlink: What EOL, EOSL & EOS Mean for You

Get flexible contracts, savings and support Extend the life of your EMC Powerlink At some point you have probably come across the acronyms EOL, EOSL, and EOS. These acronyms concerning the lifecycle of server, network, and storage hardware products are all related, but each of these acronyms has distinct importance, discussed in this article. What does EOL, EOSL, and EOS…

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What End-of-Support (EOS) Means for Your NetApp Hardware

When your NetApp Hardware reaches its End of Support date you will have to make a decision to upgrade or extend the life of your hardware.  First you must understand what the End of Support date is and what it means for your Data Center.  At Reliant, we understand the difficulty of managing data center maintenance. We created this article…

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Why You Should Consider an IT Infrastructure Audit

For your business to survive, it must be built upon an extremely strong IT infrastructure. Your IT infrastructure ensures that you have data availability and that you keep your data private. Despite this, even if your IT infrastructure is strong, there are always internal and external threats abound.  Technology evolves extremely rapidly, meaning that the investment you put into your…

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EMC VNX2 and Hot Sparing : What You Need to Know

EMC releases new products often, but when VNX2 was released, it changed the way hot spares function completely. VNX2 comes in a variety of devices, and now offers many changes that will allow for faster speeds, due to running MCx series code (05.33), also known as “multi-core optimization”, as defined by EMC. VNX2 EOSL Dates It is good to note…

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How-To Series: How to Replace a Failed EMC Drive

Using an EMC storage array provides you with an incredible data storage system to store data on storage arrays rather than on a server. These arrays provide you with multiple drives in a collection, capable of storing a huge amount of data, managed by a central management system.  Although the EMC storage array is an incredible system, if your EMC…

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How to Improve the Uptime of Data Center Systems

Data center Uptime is the guaranteed availability a data center can offer annually. Being able to offer uptime is one of the core business goals of any data center.  Positive uptime allows data centers to align themselves with the modern-day requirements that many businesses require. In order to achieve uptime goals, a data center needs to place a lot of…

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Time Savers for IT Admins and Managers: 8 Tips

IT managers and admins typically have a list of laid out tasks that should be accomplished each week. Unfortunately, these tasks are not always done efficiently. This might be due to added errands, distractions with technology, or other tasks that take precedence. All of these distractions and added tasks waste admin’s time, manager’s time, and lead to the company losing…

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IT Budgeting: 7 Tips When Your Budget Falls Apart

IT budgeting occurs when a company specifically allocates money to specific IT programs within the company. This budget should list funding for all projects and technologies within this department.  Expenses included in an IT budget may include staff salaries, as well as one-time expenses for certain projects. For the most part, companies prepare an annual budget but in certain cases,…

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TPM vs. EMC Support : 7 Things You Need to Know

As companies look to maximize how far their budget will go, most are looking to first extend the life of their hardware. Rather than purchase new equipment or expensive upgrades when your warranty ends, there is another option to support your current hardware: third party maintenance (TPM). There are many reasons to use third-party maintenance (TPM) rather than purchase a…

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Owlytica Launch

What if you could manage all of your IT asset maintenance in one platform? Now you can. With Owlytica, you can see all of your equipment information with a single pane of glass.  Rather than manage different sites and mark on your calendar when your IT assets need maintenance, the EOL (end of life) date, and EOSL (end of service…

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TPM vs. NetApp Support: 11 Things You Need to Know

When it comes to hiring a post-warranty service provider, you are typically given a few options, two of those being, third-party maintenance (TPM) and NetApp Support. Also known as an original equipment manufacturer (OEM) maintenance, NetApp Support is an in-house maintenance service.  Third-party maintenance (TPM) is a great alternative to NetApp maintenance. With better service, more customizable options, and a…

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The Best Metric For Measuring Storage Performance

Discover the best method for measuring your performance. Don't just rely on a single metric - diversify!     When measuring the performance of flash storage, the most commonly used performance benchmarks are throughput and IOPS. Despite both of these being popular methods of measuring performance, latency may be an even more important metric to consider. Reducing latency is a…

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What is Third Party Maintenance?

When the original equipment manufacturer (OEM) gives you a hardware and maintenance support plan that doesn't fit your timeline or budget it can be a bit frustrating. Especially if they are pushing you to refresh your hardware, when your equipment seems to be running perfectly fine, it can feel like you have limited options. There has to be a better…

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7 Ways to Use TPM as Part of Your IT Strategy

Whether your business made $1000 dollars or $1 million last year, there are always improvements to be made. Strategic IT planning is one of the most important aspects of being an IT leader and can propel your business to success.  Using third-party maintenance (TPM) is a well-kept secret to the success of an IT strategy. But what makes a good…

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What’s The Difference?: EOL, EOSL, EOS, EOA

Learn the key terms that could affect your data center Improve the management of your product lifecycle with this simple guide. When a particular vendor schedules hardware for End of Service Life, it can be a difficult time if you are a customer who uses these products on a daily basis. Not only do you have to worry about what…

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IT Budget Checklist: Data Center Hardware & Support

Do you like creating an IT budget?  Or do you hate it? Have you ever left off a critical component, system or support contract and had to go back to your IT finance committee, boss, or worse - the CFO to ask for more money?  It’s not fun. To make sure you have all of your bases covered, here is…

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Data Center Third-Party Maintenance: 3 Metrics to Know When It’s Right For You

When you have multiple data centers, and hundreds or thousands of assets, when is the right time to choose a third-party maintenance option? You may have heard of data center third-party maintenance, and how it helps companies save 50% or more on server, storage, and network support costs. But the real question isn’t what you know about TPM, it’s when…

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5 Pain Points of OEM Support (and how to solve them!)

Do you have support challenges that the OEM doesn’t solve? Third-party maintenance can provide better options for your data center environment, with solutions that work on your terms, timeline, and budget. Discover below how third-party maintenance can solve the Biggest Pain Points of OEM support: 1. High Support Costs Has the OEM cost to maintain your server, storage, or networking…

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Reliant Q4 Data Center Insights & Pricing

Have you ever had a problem and just could not find the right solution? At Reliant, we hear this all the time. That's why we want to share with you some projects from Q4 2019, so you can discover some creative ideas for supporting your data center infrastructure. This report will expose you to different options, ideas and configurations we…

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How easy should it be to open a Reliant support ticket?

(super easy - that’s a no-brainer!) It’s never fun to open a support ticket, but when you have to, Reliant wants to make it convenient for you and your team. Over the last few months, as our customer success team gathered feedback, many of you told us you’d like to open up a support ticket through our online portal, Owlytica. …

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Hybrid Maintenance Plans Add Value to Your Legacy Systems and Extend the Life of Your Data Center Investment

Supporting legacy systems is not always considered to be a particularly important component of IT operations. That is because older systems are ignored and new infrastructure is used to support your applications and services. Even so, your legacy systems can be a great way to maximize your budget as they can meet the vital requirements of your data center. If…

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New Gartner Report Explains Benefits of Third-Party Maintenance

According to a report recently published by Gartner, third party maintenance providers can provide the best solutions when it comes to combining cost savings with optimum results. This report also marks the key points allowing companies using services from third-party maintenance providers to save enough money and resources to spend on other related activities within the company. The risk of…

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7 Hacks that Help IT Pros Save Time

by Reid Smith-Vaniz, CEO, Reliant Technology No one has enough time, here’s how you can get back 100+ hours. Hack #1: Kill the refresh project The refresh project is a huge time-suck. Think about all the time it takes to plan, buy, install, migrate, decommission, sell the equipment associated with a refresh. From vendor meetings to negotiating, it can take…

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5 Things You Should Ask a Vendor When Contemplating a Data Center Hardware Maintenance Agreement

Looking for a new vendor to support your data center can be overwhelming, that is why we created this list of the tops 5 things you should ask a vendor before considering them for the job. Let's get started! 1. How Do You Define Data Center Hardware Maintenance? One of the biggest problems with defining maintenance is that many vendors…

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Tactics to Control Your Maintenance Spend and Fund Other Initiatives

Maintenance is the foundation of risk mitigation in the technical business world. It would be very risky to implement any technology without an effective method to handle equipment failure. Any failure can impact the operational stability of a system. Most businesses expect systems to be operational with minimal downtime. Business projects, technical projects and maintenance projects compete with the basic…

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Reliant Home Page Stats Background

What’s The Difference?: EOL, EOSL, EOA, EOS

When a particular vendor schedules hardware for End of Service Life, it can be a difficult time for the customers who use those products on a daily basis. Not only do you have to worry about what that means for the future of your EMC or NetApp products, but you also have a variety of different dates to keep track…

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