fbpx

Reliant Technology

Data Center and Hardware Maintenance

A Deep Dive in the Edge Computing Environment

There’s been an increasing amount of discussion recently on edge computing, and rightfully so as it reduces latency and costs for companies large and small. Processing information on an edge network enables the advancement of digital frameworks. These advanced frameworks support many cutting-edge technologies including Internet of Things (IoT) software, machine learning, artificial intelligence (AI), robotics, autonomous vehicles, and even…

Read More...
15 Unique Terms You Need to Know for HPE 3PAR Storage System

15 Unique Terms You Need to Know for HPE 3PAR Storage System

When it’s time for your next upgrade, or even an entirely new storage system, it is to your advantage to gather as much information as you can. You want to choose the equipment that includes all the pieces you need and stay within your budget. You’ll need to know the system’s lifespan, EOL/EOSL dates if they are available, and warranty…

Read More...
NVMe or Non-Volatile Memory Express

NVM Express to the Rescue

What is NVMe? NVMe (Non-Volatile Memory Express) is a communications interface and driver that defines a command set and feature set for PCIe-based SSDs. Its intention is to increase the performance of a client’s computer storage system, all with low latency. It accomplishes this by supporting 64K of parallel command queues at a much faster speed than hard disk and…

Read More...
Real Solutions for IT Problems

Real Solutions for IT Problems

We all have stories about the workplace from friends, family members, and coworkers about projects that were accomplished outstandingly well. It makes us all feel good to celebrate these successes. That’s how it should be. We are all paid to perform a specific set of tasks and are expected to do our work well. It’s our life’s goal to become…

Read More...
OEM and TPM Providers

Original Equipment Manufacturers and Third Party Maintenance Providers

Original Equipment Manufacturers, OEMs, are fabulous at creating and manufacturing IT equipment. It’s what they do, and they do it quite well. In addition to originally taking great ideas through the manufacturing process and successfully launching new lines of products. They are able to consistently update and upgrade their gear with the latest and greatest technology available on the market…

Read More...
Six Professional Services for Your Data Center

Six Professional Services for Your Data Center

Data center maintenance is essential for keeping your entire IT operation running smoothly. Once the data center is built, you must keep the facility and equipment maintained. Proper maintenance maximizes systems performance and reliability, and minimizes downtime. Successfully operating a Data Center, however, requires an orchestra of skill sets and managing it can become an expensive affair, if not done…

Read More...
15 Dell EMC Isilon Storage Terms You Need to Know

15 Dell EMC Isilon Storage Terms You Need to Know

When you need to purchase or upgrade IT storage systems, the more information you can gather, the better chance you have of finding the best product or service for your requirements and budgets. Information to be collected includes each piece of technology that is needed, its current and future uses, its expected performance and lifespan, and EOL/EOSL dates if available.…

Read More...
Cut Wasteful Data Center Spending

Three Ways to Cut Wasteful Data Center Spending

Efficient and Effective Data Centers are Possible As IT managers and leaders, we face unprecedented challenges to run smooth and efficient operations. The COVID-19 pandemic added to normal everyday stresses by rapidly accelerating the need for a 100% remote workforce while also negatively impacting the supply chain. The risk of the unknown, caused by the pandemic, placed additional strain on…

Read More...
Supply Chain Challenges in the IT Industry

Supply Chain Challenges in the IT Industry

With factories closing or operating with limited hours, the global supply chains have taken a hit. IT equipment has been significantly delayed and the transport of raw materials has been delayed across the globe, affecting the production and manufacturing of many popular IT products. The worldwide dearth of semiconductor chips is impacting many sectors, including the gaming and cryptocurrency industries,…

Read More...
Information You Need to Look Up EOL/EOSL Dates and Warranty Support

When and How Do I Look Up Warranty Support?

It is one of those things we take for granted. We purchase a piece of equipment, use it daily, but fail to check warranty information until it is in danger of coming to its demise—or, in computer terms, End of Life. Your computer’s technical support team should know these dates, but manufacturer warranties are specific to each IT asset, so…

Read More...

OEM vs. TPM: Original Equipment Manufacturers vs Third Party Maintenance Providers

Which is cheaper: OEM v. TPM? Original Equipment Manufacturers, OEMs, are fabulous at creating and manufacturing IT equipment. It’s what they do, and they do it well. In addition to originally taking great ideas through the manufacturing process and successfully launching new products, they are able to consistently update and upgrade their gear for data centers. Data center products, such…

Read More...
ADVANTAGES OF IT MANAGED SERVICE PROVIDERS

Are Managed IT Service Companies Beneficial for Data Centers?

What is the Best Solution? Today's Data Centers need an advanced level of technical expertise to meet the increasing demand for up-time reliability. Considering society's reliance on the Internet, from both a business and consumer perspective, Data Center downtime costs are sometimes immeasurable. Evolving computing needs invoke new technology challenges, which poses the question, "What is the right solution for…

Read More...
Scalability choices

How to Balance Elasticity vs Scalability in Data Centers

In this era of digital transformation, businesses both big and small are making tactical and strategic commitments to technology as a principal driver of competitive success. To reap the fruits that technology brings, businesses need to ensure that their databases are well equipped to handle business demands. At a very minimum, a sustainable database and database management system must be…

Read More...
Warranty Support in the Third Party Maintenance World

The 5 Ws of Warranty Support in the Third Party Maintenance World

We all hope that our tech equipment will last forever. That, unfortunately, is never the case. All technology has dates for End of Life (EOL) and End of Service Life (EOSL). The clock begins ticking the first date that piece of equipment or software leaves the manufacturer. It’s important to have a warranty that protects your investment and to ensure…

Read More...
14 Terms You Don't Know About Data Domain

12 Dell EMC Data Domain Terms You Don’t Know

For each new phase of a Data Center’s lifecycle, a prospective administrator is tasked with the responsibility of buying new equipment. To complete this task one must start by collecting detailed information about each piece of technology needing to be replaced, its current and future uses, and its expected performance, before deciding to make a purchase. With the need for…

Read More...
IT Disaster Recovery and Backup

IT Disaster Recovery and Backup

As the world becomes more connected and reliant on technology, it is important to know what can happen in a disaster and how best to plan and prepare to minimize the impact. It doesn't matter if you are a startup or an enterprise organization with sites around the world, when disasters happen, the impact on the business, technology, and its…

Read More...
Why backup servers are important

Is Your Backup Server Serving You?

IT Data Center equipment, including a server, is expected to function effectively without hitches. Situations occur, however, where unplanned failures take place. Equipment in data centers is not built to last forever and tends to be subject to failure from time to time, hence the need for backups. Backup servers are important as they serve as the last resort for…

Read More...
CIOs and the Advancement of the Economy, Tech, and Security

CIOs and the Advancement of the Economy, Tech, and Security: What Will it Cost Them?

The CIOs Cost of Technology Advancement After a rocky and unsure year and a half (from January of 2020 through today), CIO budgets are setting up for a promising increase. This means increased spending in technology like AI, the Cloud, and customer experience tools. Forecast models show steady growth, even as worries of a semi-conductor shortage and new technology costs…

Read More...
Server config

Facebook Failure: Effects Connectivity Has on Everyday Life

How IT Affects Life, Even Social Media Just last week, on October 4th, we were all in the middle of posting on our favorite social media accounts when everything went dark. This outage included Facebook and all of their subsidiaries including Instagram, Messenger, WhatsApp, and more.  If you were lucky, an error message popped up telling you that “Something went…

Read More...
12 Trends in Data Centers

12 Trends in Data Centers for 2022

Technology is forever and quickly evolving, leading to an increase in the adoption of Cloud Computing, resulting in a need to reduce internal IT costs and the automation of data center operations. Each iteration can lead to an increase in efficiency or a decrease in costs. But, what new and innovative things should you expect, moving forward? Check out or…

Read More...

Pure Storage: New Kid in the Neighborhood

Pure Storage created its own niche in the IT world with Pure Storage Flash, SSD, FlashArray, FlashBlade, FlashStack, AIRI, and FlashRecover. While existing companies continued offering storage, service, and network maintenance products and services similar to one another, Pure Storage took a new bent. Founded in 2009, Pure Storage developed its products of all-flash data storage hardware and software products…

Read More...
Improve your Return on Investment

How do I improve my ROI from ServiceNow?

Return on Investment (ROI) is an incredibly important metric for every department, but especially within the IT world. IT Leaders need large budgets due to the immense cost of IT equipment. Maintaining the assets is a huge responsibility, both physically and financially. It’s your job to keep everything running smoothly, even more efficiently, sometimes with fewer resources - yes, budgets…

Read More...
Handling Data Storage Issues

Handling Data Storage Issues

Big Data requires, based on the name alone, large scale, and often complex, storage and organization. IT Leaders face an uphill battle managing their data storage systems. The systems themselves are evolving into large and more complex systems, which requires greater knowledge on the part of the IT Leaders. In addition, more responsibilities are being laid on IT Directors, often…

Read More...
How to Avoid Data Center Migration Mistakes

How to Avoid Data Center Migration Mistakes and Reap the Full Benefits

During migration, it is perfectly natural that your business might experience some temporary downtime. This downtime, however, may beprolonged due to technical glitches which, in turn, could affect customer service and potentially cost thousands of dollars. Avoid such incidents by handling the transition phase by phase, and creating a roll-back plan using automated tools. Moving information from one point to…

Read More...
Moving Data to the Cloud

Major Considerations of Moving Data to the Cloud

Are you considering moving your data center to the cloud? As an IT professional, you’re concerned with the efficiency of data computation and storage.If you’re considering moving your data center to the cloud, you need to weigh the costs and benefits of doing so. Furthermore, as with all things IT-related, you need to prepare yourself for the risks associated with…

Read More...

Security Risks in Cloud Computing

Cloud computing allows you to store and access data over the internet rather than on a company’s computer hard drive or physical network storage arrays. This is especially helpful if you’re in a business that constantly needs to access and update information. If so, your company falls in the category of needing storage that grows/shrinks daily meaning your storage space…

Read More...

What is a Hardware Installation Service and Why Do You Need It?

Unfortunately, implementing an enterprise-scale infrastructure solution is not as simple as buying some hardware and plugging it in. It’s a multi-stage process that requires a considerable amount of research, planning, and expertise to successfully install a hardware system and have it functioning well.  When you add potential challenges to the mix, such as human resources, time, split focus, and budgetary…

Read More...

ServiceNow Asset Management to save a fortune on IT Asset Tracking

If you use ServiceNow or ServiceNow's HAM (Hardware Asset Management) for asset management or IT asset tracking we can help you export an excel spreadsheet to help you use this data to save money. Today, we are sharing a plan about increasing the ROI of your ServiceNow deployment by using it to manage your IT maintenance contracts. As you may…

Read More...

Gartner Third Party Maintenance Report: 2021 Update

Gartner is a leading research and advisory company, commissioned to deeply and thoroughly explore segments of the technology market. This is a summary of their findings in analyzing the Third Party Maintenance market with reference to data centers, storage, servers and technology in general. 2021 Update: What has changed in the last year and how does it affect data center maintenance…

Read More...

Service Express: Third Party Maintenance Provider Overview

Service Express is a TPM pure-play company that works in a variety of sectors, including but not limited to financing, education, healthcare, technology, and government. They currently mainly provide onsite data center support for storage, server, and network equipment. Working alongside individual IT teams, they can assist in controlling overhead costs and optimizing infrastructure strategies. With headquarters in Grand Rapids, Michigan, Service…

Read More...

How Much Does Third Party Maintenance Cost?

Why Cost-conscious Businesses Turn to Third Party Maintenance   It’s unavoidable that the costs of support for your server, storage, and network equipment start to spiral. Large-scale hardware refreshes are beyond the scope of many businesses’ budgets, or if not, unnecessary if you can keep all functionality without having to buy new equipment every few years. That could be the…

Read More...

Park Place Technologies: Third Party Maintenance Provider Overview

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM warranty contracts. We have expertise in implementing data center strategies and management techniques that reduce costs, but we also integrate best-practice as we go, providing a proactive approach to server maintenance and maximizing the uptime of critical systems.…

Read More...

Your Guide to Third Party Maintenance Providers for Data Center Hardware

Reliant Technology’s strong history as a third-party maintenance provider means we are dedicated to helping you optimize your data center and OEM warranty contracts. We have expertise in implementing data center strategies and management techniques that reduce costs, but we also integrate best-practice as we go, providing a proactive approach to server maintenance and maximizing uptime of critical systems.Find out…

Read More...

5 Tips For Maintaining an Efficient Data Center

Data centers have evolved significantly in the last few years, becoming the central hub for almost all technologies. Whether we are talking about content delivery, business support, or data distribution, the data center is crucial for today's business to succeed. We can achieve an effective data center operation through a balanced investment in the facility and the housed equipment. DATA…

Read More...

What You Should Know Before Building A Data Center

The modern data center looks very different from those built-out ten years ago. The IT industry has been changing at an exponential pace. According to one of Intel's founders, Gordon More, the computing power is set to double every few years. Even though this fast pace has slowed down a bit in the past ten years, processing power still duplicates…

Read More...

EOL vs. EOSL: What’s the Difference?

Are you finding it challenging to understand what these milestones mean and how they affect our storage environment? When Dell EMC, NetApp, HP, IBM, Cisco, Brocade, or any OEM announces that a piece of hardware will reach End of Life (EOL) or End of Service Life (EOSL), it means we’ll need to decide what our next steps for EOL hardware…

Read More...

Raw Capacity vs Usable Capacity

Wondering how much space you have remaining on your storage infrastructure? There is a big difference between raw capacity and usable capacity but we’re going to clear it up by unpacking what these terms mean, and how they are used.  Let’s start with the purchase of thirty (30) new 2TB drives for our storage array. 30 x 2TB = 60TB…

Read More...

EOL, EOSL, EOS, EOA – Why They Matter

Understanding how EOL, EOSL, EOS, and EOA affect our Data Center assets’ lifecycle will help us make the right decisions about how best to support them. Each acronym stands for a crucial statistic about our assets, and we’ll be unpacking what they mean for an IT budget.  PRODUCT LIFECYCLE All IT products go through a four-phase lifecycle:  Introduction Growth Maturity…

Read More...

5 Tips to Control EMC Support Costs Before Your Renewal

Have you ever been caught off guard by a support renewal? Ever miss a critical system or storage array in your asset list?  We need accurate records. Especially when it comes to managing our EMC support renewals. When we can’t rely on our data, we can’t make proactive decisions to negotiate better pricing and we risk our reputation when we…

Read More...

5 Common IT Contract, Maintenance and Renewal Mistakes & How to Prevent Them

Don't get stuck reacting to problems: get ahead of them. Put processes in place to head off problems in advance, before they manifest. We can help. When you think about IT contracts, maintenance agreements and support renewals what comes to mind?  Happiness?  Bliss?  Order? Hardly... Most procurement professionals cite that they don’t know when their maintenance agreements are up for…

Read More...

Make Your Migration to the Cloud Easier

Your cloud migration needn't be stressful We address the common risks and benefits to make sure your transition goes smoothly. Talk to us about how we can oversee your transition today. Migrating from on-premises IT solutions to the cloud is a daunting task in itself. Add on the responsibility of maintaining your existing legacy IT infrastructure at the same time…

Read More...

What Do I Do When My Data Center Support Is Ending?

First of all: don't panic! We have a fantastic guide about how you can shop around for excellent support options that won't break the bank. When was the last time you were caught off guard because your server, network or storage system support was coming due?  Who did you buy this equipment from?  How long will it take to activate…

Read More...

Understanding RAID Groups: Breaking Down RAID Performance

The acronym RAID stands for “Redundant Array of Independent Disks”. Typically, RAID is used for storing the same data in multiple places or on various hard drives. The purpose of RAID is to store high levels of data but to maintain as good of a performance as possible. Essentially, you increase storage reliability by arranging drives in groups and then…

Read More...

15 EMC VNX Terms You Need to Know

Make sure you're up-to-date on the latest lingo. Our guide contains all the EMC VNX terms to make sure you become the expert in your organization. What is Dell EMC VNX? Dell EMC VNX is a family of enterprise-grade unified file and block storage systems. The Dell EMC VNX family of storage systems combines data storage scalability and flexibility with…

Read More...

Handling Storage Management Overload

Place all of your support contracts in one location. Centralize your storage and maintenance, you can leave everything up to our expert engineers, and save money in the process. With increasing work and fewer resources, handling data growth can become more challenging. As demands for new business application services soar along with storage requirements, IT organizations hustle to meet growing…

Read More...

Hardware Refresh vs. Upgrade: Which is Best For You?

Set your data center up for success. Find out which is the best option for your company, and speak with a data center expert at Reliant Technology. If you are using any form of data storage from OEMs such as EMC, NetApp, Cisco, or Brocade, they will more than likely tell you that you need to refresh your hardware every…

Read More...

EMC Powerlink: What EOL, EOSL & EOS Mean for You

Get flexible contracts, savings and support Extend the life of your EMC Powerlink At some point you have probably come across the acronyms EOL, EOSL, and EOS. These acronyms concerning the lifecycle of server, network, and storage hardware products are all related, but each of these acronyms has distinct importance, discussed in this article. What does EOL, EOSL, and EOS…

Read More...

What End-of-Support (EOS) Means for Your NetApp Hardware

When your NetApp Hardware reaches its End of Support date you will have to make a decision to upgrade or extend the life of your hardware.  First you must understand what the End of Support date is and what it means for your Data Center.  At Reliant, we understand the difficulty of managing data center maintenance. We created this article…

Read More...

Why You Should Consider an IT Infrastructure Audit

For your business to survive, it must be built upon an extremely strong IT infrastructure. Your IT infrastructure ensures that you have data availability and that you keep your data private. Despite this, even if your IT infrastructure is strong, there are always internal and external threats abound.  Technology evolves extremely rapidly, meaning that the investment you put into your…

Read More...

EMC VNX2 and Hot Sparing : What You Need to Know

EMC releases new products often, but when VNX2 was released, it changed the way hot spares function completely. VNX2 comes in a variety of devices, and now offers many changes that will allow for faster speeds, due to running MCx series code (05.33), also known as “multi-core optimization”, as defined by EMC. VNX2 EOSL Dates It is good to note…

Read More...